Shipping Policy

1) Due to the Transportation involved in the delivery, we can not take promise for a specific time for delivery. 

2) Normal Weekdays Deliveries are done from 8 Am to 8 Pm.

3) We do not guarantee a specific time of delivery since all our partners in different locations have different schedules, we will take your request but we don't guarantee.

3) We may call receiver before delivery.

4) It is our mandatory process to call receiver for Mid Night Orders Delivery, No surprise possible in Mid Night Delivery

5) We may disclose sender / billing details if recipient force us to do so, or any legal authorities request for the same.

6) Giving incomplete or incorrect address or phone numbers may delay delivery further so please make sure that information provided is accurate.

7) Cakes Delivery will not be possible in early morning as cakes have to be arranged fresh from the bakery the same day to maintain quality. We do not buy cakes the previous day for delivery on next day.

8) On Occasions such as Valentine's Day, Mother’s Day, Rakhi and Diwali, Delivery timings may be extended due to heavy load of deliveries.

9) To maintain the respect of the order , we deliver our best to make an order surprise , but due to undue circumstances sometimes our partners are not able to find the location , in that case respective order will not be delivered as a surprise.

10) Recipient Contact Number is Mandatory.

11) Due to heavy rain at the time of delivery then order can be delayed whether it is Standard delivery or Midnight.

12) In Midnight delivery if recipient or customer is not responding to the calls at the time of delivery then order will be delivered on next day after the confirmation in the morning.

13)We Cannot Entertain any complain after 24 hours once the delivery is done.

We will try and deliver the order right into the hands of the recipient but in cases where our delivery man can not reach the recipient due to some constraint like in offices, hospitals and some public areas, the flowers will be handed over to the person as advised by the recipient. In case of the delivery is at residence address and the recipient is not at home or the premises are locked we will deliver the flowers to the neighbors only if they are ready to accept on their behalf. We do not take orders for delivery at Airports and Railway Stations.

We will not call the recipient at their phone number before the delivery to maintain the element of surprise. But in cases where we are unable to locate the address or some other problem where contacting the recipient is must, we will have to call the recipient and take the directions.

You must provide us with the all correct information required in the order form and any extra information that you feel will help us reaching the right place. In case of incorrect information, we will not be responsible for the wrong delivery.